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“If Competency is the Answer…Have we Asked the Right Question(s)?”

12th February 2020 @ 2:00 pm - 5:00 pm

Learning Outcomes

  • Discuss a range of different perspectives on ‘competency’
  • Discuss the construct of personal development as a core competency
  • Explain the principles of emotional intelligence as a tool for enhancing self understanding
  • Explain how emotional intelligence ‘style’ influences personal and professional behaviours and outcomes
  • Discuss the principles of effective conflict management and resolution and discuss how one’s own personal conflict management style may serve as a barrier and/or a facilitator to more effective interpersonal relationships