UL's Student Engagement and Success Unit (SESU)
Recognising the impact of attrition on students, UL tracked the rates for first years over a seven-year period (2005-2013) and identified an increase in attrition averaging 13%. In addition to the costs and missed opportunities incurred by students that leave college early, this pattern also represented a significant loss of revenue to the University. In order to fully understand the issues impacting on first year UL students,
the University sought to identify best practices to support first year engagement both inside and outside the classroom, to leverage the value of learner data as a resource, to identify students at risk of withdrawing prematurely and to develop an effective and meaningful Student Engagement Policy.