User Experience (UX) Research & Design for Higher Education Workshop

Learning Objectives

• Understand how UX can be applied to institutional contexts and within multiple areas of operations or expertise
• Appreciate the benefits of UX for user-centered approaches to service and space enhancement with user ‘voice’ represented in collated data
• Have UX research techniques that can be immediately applied to local units to text research methods
• Understand the iterative process that UX design provides for quick prototyping, testing and adaptions to facilitate ongoing user engagement
• Have the knowledge to discuss UX methods and opportunities with institutional colleagues for the benefit of user-centered service and space development on HE campuses

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