‘Developing intercultural awareness among HEI staff’ aims to facilitate participants to develop good communication skills within a multi-cultural context.

Participants in this module will be both academic and support staff who work within a HEI, who have contact on a regular basis with students from various cultural backgrounds. By increasing their awareness of different communication styles or attitudes to authority and time keeping for example, participants will be better equipped to provide supports to International students and it will encourage an effective working relationship.

Each badge requires approximately 25 learner effort hours. This may include workshop-based and independent learning. There are a number of learner activities to be successfully completed and these are aligned to each of the badge criteria.

For more information on upcoming workshops to earn this badge, please visit upcoming PD digital badge workshops. Alternatively, contact your teaching & learning unit or the local National Forum associate in your institution for more information.

All digital badge programmes are based on open-access materials. If you are interested in issuing certified National Forum Professional Development Digital Badges, please click here to learn more or sign up.

Facilitators are required to check that earners have met the requirements to earn a badge. The criteria has been laid out in the badge metadata document within each of the badge material packages and is also embedded within the digital badge.

Yes, you can download the packaged (.zip) badge materials developed for facilitators by clicking here. Each package contains all materials required to facilitate the programme.

All the materials have been developed (or adapted, subject to licence permissions) for use under a CC BY-NC 4.0 licence. Where available, eLearning packages (Tin Can/Experience API) are available for download for use on your institutional VLE/LMS.

Following a call to identify teams to develop a digital badge for a particular competence cluster in Irish higher education, the National Forum for the Enhancement of Teaching and Learning in Higher Education has developed this badge in partnership with:

Lead Developer/s

  • Louise Nagle
    IT Tralee
  • Kristin Brogan
    IT Tralee


  • Tom Farrelly
    IT Tralee


The learner should be able to:

  • Develop an understanding of intercultural awareness
  • Develop good communication skills within a multi-cultural context
  • Develop an increased awareness of different communication styles
  • Provide supports to international students to encourage an effective working relationship